🔒 Privacy & Cookie Policy

Last Updated: 2025-02-28

This Privacy & Cookie Policy explains how www.skycarstereo.com (“we,” “our,” “us”) collects, uses, discloses, and protects personal information when you visit our website, create an account, contact us, or make a purchase.

By using our website, you agree to the terms described in this Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal data when you interact with our website:

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Vehicle information you provide voluntarily (e.g., model, year, photos for compatibility checks)

1.2 Payment Information

If you purchase a product:

  • Credit/debit card information

  • PayPal, Stripe, or alternative payment method details
    (Payment details are processed securely by third-party providers and never stored on our servers.)

1.3 Order Information

  • Products purchased

  • Order notes

  • Delivery preferences

  • Transaction and order history

1.4 Technical & Usage Data

Collected automatically through cookies and analytics:

  • IP address

  • Browser type

  • Device identifiers

  • Pages visited & time spent

  • Session logs

  • Fraud-prevention signals

This data helps improve website performance and security.

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Validate payment and prevent fraud

  • Provide customer support

  • Send order confirmations, updates, and service notifications

  • Improve website performance, layout, and functionality

  • Comply with tax, legal, and regulatory requirements

  • Enhance your browsing and shopping experience

We do not use your Checkout data for unrelated marketing without your consent.

3. Sharing of Information

We do not sell or rent personal information.
We may share information only with trusted third parties:

3.1 Payment Processors

To securely authorize and complete transactions
(e.g., PayPal, Stripe).

3.2 Shipping Providers

To deliver your orders
(e.g., DHL, FedEx, UPS, USPS, 4PX, YunExpress).

3.3 Technical & Security Service Providers

To host, secure, and maintain website functionality.

3.4 Legal Authorities

Only when required to comply with applicable laws or prevent fraud.

All partners must follow industry-standard privacy and data-protection rules.

4. Data Security

We use strong security measures, including:

  • SSL/TLS encrypted communication

  • Secure payment gateways

  • Limited internal access authorization

  • Anti-fraud monitoring systems

Although no system is 100% secure, we take all reasonable steps to protect your data.

5. Data Retention

We retain personal information only as long as needed to:

  • Fulfill your purchases

  • Provide customer support

  • Meet legal & tax obligations

  • Resolve disputes

  • Enforce our agreements

Retention periods may vary by jurisdiction.

6. Your Rights

Depending on your region (e.g., GDPR, CCPA), you may have the right to:

  • Access the personal data we hold

  • Update or correct inaccurate information

  • Request deletion of your personal data

  • Restrict or object to certain processing

  • Request data portability

  • Opt out of marketing emails

To exercise these rights, contact us at:
📧 info@skycarstereo.com

7. Cookie Policy

Our website uses cookies and similar technologies to ensure functionality, improve performance, analyze traffic, and support personalized content.

7.1 What Are Cookies

Cookies are small text files stored on your device when visiting our website.

7.2 Types of Cookies We Use

a) Essential Cookies

Required for:

  • Cart and checkout

  • Security

  • Account login

  • Website core functionality

Cannot be disabled.

b) Performance & Analytics Cookies

Used to:

  • Understand website usage patterns

  • Fix errors

  • Improve loading speed and usability

c) Advertising Cookies

Used for:

  • Personalized ads

  • Retargeting on Google, Meta, TikTok
    (Always subject to user consent where required)

d) Functionality Cookies

Remember your:

  • Language preferences

  • Currency settings

  • Items in cart

7.3 Managing Cookies

You may disable cookies through your browser settings.
Note that disabling essential cookies may affect website functionality.

8. Third-Party Services

Some parts of our website incorporate third-party systems
(e.g., PayPal, Stripe, shipping providers).

Their handling of personal information is governed by their own privacy policies.

9. Changes to This Policy

We may update this Privacy & Cookie Policy periodically.
Updates will be posted with a revised “Last Updated” date above.

Continued use of our website means you accept the changes.

10. Contact Us

If you have questions or concerns, please contact:

Company: SkyCarStereo Electronics Co., Ltd.
📧 Email: info@skycarstereo.com
🏢 Address: No. 73, Xiazisshan Road, Longgang District, Shenzhen, Guangdong, China
🌐 Website: www.skycarstereo.com