Dash cam HD Car DVR 2K Driving Recorder Recording Camera TFT Screen Front and Rear Dashboard Video Recorder Black Box (DVR-01)

A: A high-quality Android Car Stereo should feature:

Smooth Performance: Equipped with a powerful processor (e.g., Octa-core CPU) and large RAM to prevent lag.

Fast Response: Quick touch sensitivity, seamless app switching, and accurate navigation response.

Clear Display: IPS / Full HD screen with high brightness and wide viewing angles for sharp and vivid visuals.

Superior Sound Quality: Built-in premium audio decoding chips, support for lossless music, delivering deep bass and crystal-clear highs for a cinema-like sound experience.

These features ensure effortless operation, outstanding visuals and audio, creating a safer and more enjoyable driving experience.

A:
Our Android car stereos are designed as vehicle-specific or universal models, most supporting plug-and-play installation without damage.

• If you have basic DIY skills, follow our installation videos and manuals to complete it step by step.

• If you are not familiar with vehicle disassembly, we recommend a professional car audio shop to ensure correct and safe wiring.

• Always disconnect the car battery before installation to avoid short circuits or damage.

A:
Please check the package and accessories immediately after receiving your order. If you find any damage or missing parts:

1. Take photos or videos as proof;

2. Contact our customer service team right away;

3. We will arrange a replacement, reshipment, or refund according to your case.

A:
Before purchasing, please confirm:

Vehicle model and year: Different years may use different interfaces.

Original system name: For example, Toyota Entune, Mazda MZD Connect, Mercedes NTG 3.0 / 4.5 / 5.0, Audi MMI, BMW CIC/NBT, etc.

Original features: Such as backup camera, steering wheel control, OEM audio systems (BOSE, JBL, etc.).

Screen size: Options include 7", 9", 10.1", 12.3", Tesla-style vertical screens, etc.

If you are not sure, please send us your car model, year, dashboard photo, and system name, and we will recommend the best match for you.

A:

Yes, our products are designed to retain as many OEM features as possible:

Steering wheel control

Backup camera

Factory sound system

Air-conditioning display (for some models)

Certain premium vehicles may require a dedicated CANBUS decoder, which we will include in the package if necessary.

A:

In rare cases, software errors may occur. We will provide timely updates to fix them. If a factory reset cannot resolve the issue, we usually offer a new firmware upgrade to correct errors or improve system performance and functionality.

A:
You can reach us through the following channels:

Email: 📩 info@skycarstereo.com

WhatsApp: 📱 +86 18666418993

Online customer service / website contact form

We provide a 1-year warranty. Non-human damages are covered with free repair or replacement. After warranty, paid repair service is available to ensure your purchase is worry-free.

A:

Professional Technical Support

Our experienced technical team provides installation guidance, remote assistance, and firmware upgrade support to ensure your system always runs at its best.

Wide Range of High-Quality Products

We offer a broad selection of tested, reliable products compatible with multiple brands and vehicle models, meeting diverse customer needs.

Comprehensive Service Cycle

From pre-sales consultation and installation guidance to after-sales warranty and upgrades, we deliver full-cycle support and stand by you every step of the way.